Are you facing error 3371 in your QuickBooks while installing or reinstalling it? Do not worry, many of the QuickBooks Accounting software users facing the same. However, this accounting software is quite famous in this accounting field and it has a global user base. If want to remove this error code and use this accounting software flawlessly. Go through this post and you will know the causes of the error code 3371, also this post guide you to how to solve this error
Know about the error code 3371
Usually, when you are validating the license data of this software, QuickBooks error 3371 comes up on your system’s screen. Below we have mentioned, how this error code comes up on your system’s screen,
- The error 3371 has to show the status code 11118
- Error 3371 comes with the Status code 11118 and it shows “unable to initialize or find the license data”
- Error code 3371 comes with the 11104 status code
- Sometimes error 3371 also comes with the status code 1 it has been shown ” license data could not fetch’
- The QuickBooks error 3371 pop up along with the status code 11103
What are the causes of the QuickBooks error 3371
The QuickBooks error 3371 occurs on your system for multiple reasons. Starting from the outdated to damaged or missing file anything can cause the error 3371. We have mentioned some common reasons for the error
- Your security software has deleted some programs files of the QuickBooks software
- Missing an essential file can cause run time error.
The MSXML component is a system file of your OS. At the run time, QuickBooks accounting software needs the MSXML component and the QBregistration file. It helps to run the QuickBooks software also it helps to retrieve the data from the QBregistrastion.dat file. So, if this file is not available on your computer or MSXML file is damaged, you will have to face the QuickBooks error
This file knows as the installation file of the QuickBooks accounting software. It stores the license information of this accounting software. When you successfully installed the software and starting the activation procedure, in that time this file was missing or damaged you have face the error code 3371.
How to troubleshoot the error 3371
There are few troubleshooting steps available, you can try these methods to fix the error 3371. Scroll down to know more.
Delete the EntitlementDataStore.ecml file
If the error code 3371 comes of some missing or damaged file then, locate the EntitlementDataStore.ecml file and delete EntitlementDataStore.ecml file or you can simply reinstall the QuickBooks accounting software, reinstallation will solve the problem. Follow these steps to delete the EntitlementDataStore.ecml file
At first, if the QuickBooks software is open or any task that is running in this software, please close all the task and the application also
Then, press Ctrl+Shift+Esc to open the task manager on your computer or you can go to your windows search button and search for task manager
After that, click on the process tab to open it
Now, alphabetically short all the processes that are running on your system
Then, go to your program files and search for the QBW32.EXE file. Select the program and right-click on them to end the task
Now, Go to entitlement folder of your operating system
Press Widows+R button of your keyboard to open the run command prompt
Enter the file path, simply this path is similar C:\ProgramData\Intuit\Entitlement Client\v8 (or v6) then press enter
Then, you will able to see the EntitlementDataStore.ecml file, right-click on this file and delete button
To continue the deleting process, select “Yes”
Now, you can register your QuickBooks accounting software, for registration process open company file and follow the on-screen process
Update the latest version of your windows file
If your operating system is outdated it can because of the error. We recommended that, check for the latest update and install the update to use the QuickBooks software error-free
Follow the mentioned steps below to update Your OS
Firstly, click on the windows key that available on your key-board
Now, click on the search button and search for the “Windows update”
In next, open the Windows system update consol
Then, “Check for updates’ button will appear to click on that
Now, your windows updates will be automatically downloaded and install
Note- Make sure that you have using a fast internet connection either the downloading process will not completed.
When your windows update was successfully completed, restart your windows and open the QuickBooks application, If there are still some issues with your QuickBooks, follow further methods
Repair the MSXML file to fox the error code 3371
You can fix the MSXML file by running the Windows Diagnostic toll or you do it manually by restoring the previous version of the MSXML file. Below, we have shared these two steps to repair this file,
Repair MSXML file manually
If your computer runs on the Windows Vista, 7,8/8.1, or 10 then use these steps to repair your MSXML file
Note- Before you start the repair process, you have to download the msxml.msi file on your computer
Firstly, press the “Windows” key form your keyboard
Now, in the search box type this “msiexec.exe/fvaum “%userprofile%\desktop\msxml.msi” then press the “Enter” button
After that, The MSXML file will be installed on your system, Now install the QuickBooks accounting software on your device
Want to install the QuickBooks software application from a CD, follow thses simple steps to do so
Firstly, Open the CD drive and insert the CD. If the QuickBooks installation diagram is open, close it
Then, Start the MSXMl file installation process
Open the start menu of your computer, then select the Computer options
In next, open the cd drive application to view the files from in it, and open the “Third-party” named folder
Now, double click on the MSXML6 folder to open it
Then, according to your systems(32 bit or 64 bit) version chose the file msxml6_86.msi or msxml6_64 and launch it
In the end, The MSXML file installation is completed now you can install the QuickBooks software.
Repair the MSXML file using the Digonastick tool
Firstly, click here to download the QuickBooks Desktop Install Diagnostic tool
Now, save the file to your computer
Then, close all the other programs and run the installer file
Wait until the process gets completed
Note: The installation can take up to 20 minutes. However, it depends on your PC performance and network speed
Finally, after completion of the installation restart your computer
Run the QuickBooks Desktop Install Diagnostic tool to install QuickBooks on your computer and avoid QuickBooks error 3371.
Now, if you don’t want to install any additional software then, you can repair MSXML manually.
In conclusion, we would like to say that all these steps are tried and tested. So, it will definitely fix your QuickBooks error 3371. But you must have some technical knowledge to proceed with these otherwise you must look for experts’ assistance to help you apply these steps correctly.
You can take help from our QuickBooks Support team. If you have some other concerns, type that here in the comment box. We will get back to you with the right answer. And don’t forget to share your thoughts about this post.