How to fix the QuickBooks error 3371

Are you facing error  3371 in your QuickBooks while installing or reinstalling it? Do not worry, many of the QuickBooks Accounting software users facing the same. However, this accounting software is quite famous in this accounting field and it has a global user base. If want to remove this error code and use this accounting software flawlessly. Go through this post and you will know the causes of the error code  3371, also this post guide you to how to solve this error

Know about the error code 3371

Usually, when you are validating the license data of this software, QuickBooks error 3371 comes up on your system’s screen. Below we have mentioned, how this error code comes up on your system’s screen,

  • The error 3371 has to show the status code 11118 
  • Error 3371 comes with the Status code 11118  and it shows “unable to initialize or find the license data”
  • Error code 3371  comes with the 11104 status code
  • Sometimes error 3371 also comes with the status code 1 it has been shown ” license data could not fetch’
  • The QuickBooks error 3371 pop up along with the status code 11103

What are the causes of the QuickBooks error 3371

The QuickBooks error 3371 occurs on your system for multiple reasons. Starting from the outdated to damaged or missing file anything can cause the error 3371. We have mentioned some common reasons for the error

  • Your security software has deleted some programs files of the QuickBooks software
  • Missing an essential file can cause run time error.

MSXML component 

 The MSXML component is a system file of your OS. At the run time, QuickBooks accounting software needs the MSXML component and the QBregistration file.  It helps to run the QuickBooks software also it helps to retrieve the data from the QBregistrastion.dat file. So, if this file is not available on your computer or MSXML file is damaged, you will have to face the QuickBooks error


This file knows as the installation file of the QuickBooks accounting software. It stores the license information of this accounting software. When you successfully installed the software and starting the activation procedure, in that time this file was missing or damaged you have face the error code 3371.

How to troubleshoot the error 3371

There are few troubleshooting steps available, you can try these methods to fix the error 3371. Scroll down to know more.

Method 1

Delete the EntitlementDataStore.ecml file

If the error code 3371 comes of some missing or damaged file then, locate the  EntitlementDataStore.ecml file and delete EntitlementDataStore.ecml file or you can simply reinstall the QuickBooks accounting software, reinstallation will solve the problem. Follow these steps to delete the  EntitlementDataStore.ecml file

At first, if the QuickBooks software is open or any task that is running in this software, please close all the task and the application also

Then, press Ctrl+Shift+Esc to open the task manager on your computer or you can go to your windows search button and search for task manager

After that, click on the process tab to open it 

Now, alphabetically short all the processes that are running on your system 

Then, go to your program files and search for the QBW32.EXE file. Select the program and right-click on them to end the task

Now, Go to entitlement folder of your operating system 

 Press Widows+R button of your keyboard to open the run command prompt

Enter the file path, simply this path is similar C:\ProgramData\Intuit\Entitlement Client\v8 (or v6) then press enter

Then, you will able to see the  EntitlementDataStore.ecml file, right-click on this file and  delete button

To continue the deleting process, select “Yes” 

Now, you can register your QuickBooks accounting software, for registration process  open company file and follow the on-screen process

Update the latest version of your windows file

If your operating system is outdated it can because of the error. We recommended that, check for the latest update and install the update to use the QuickBooks software error-free

Follow the mentioned steps below to update Your OS

Firstly, click on the windows key that available on your key-board

Now, click on the search button and search for the “Windows update”

In next, open the Windows system update consol

Then, “Check for updates’ button will appear to click on that 

Now, your windows updates will be automatically downloaded and install 

Note- Make sure that you have using a fast internet connection either the downloading process will not completed.

When your windows update was successfully completed, restart your windows and open the QuickBooks application, If there are still some issues with your QuickBooks, follow further methods

Method 3

Repair the MSXML file to fox the error code 3371

You can fix the MSXML file by running the Windows Diagnostic toll or you do it manually by restoring the previous version of the MSXML file. Below, we have shared these two steps to repair this file,  

Repair MSXML file manually

If your computer runs on the Windows Vista, 7,8/8.1, or 10 then use these steps to repair your MSXML file

Note- Before you start the repair process, you have to download the msxml.msi file on your computer

 Firstly, press the “Windows” key form your keyboard

Now, in the search box type this “msiexec.exe/fvaum “%userprofile%\desktop\msxml.msi” then press the “Enter” button

After that, The MSXML file will be installed on your system, Now install the QuickBooks accounting software on your device

Want to install the QuickBooks software application from a CD, follow thses simple steps to do so

Firstly, Open the CD drive and insert the CD. If the QuickBooks installation diagram is open, close it

Then, Start the MSXMl file installation process

Open the start menu of your computer, then select the Computer options

In next, open the cd drive application to view the files from in it, and open the “Third-party” named folder

Now, double click on the MSXML6 folder to open it

Then, according to your systems(32 bit or 64 bit) version chose the file msxml6_86.msi  or msxml6_64 and launch it

In the end, The MSXML file installation is completed now you can install the QuickBooks software.

Repair the MSXML file using the Digonastick tool

Firstly, click here to download the QuickBooks Desktop Install Diagnostic tool

Now, save the file to your computer

Then, close all the other programs and run the installer file

Wait until the process gets completed

Note: The installation can take up to 20 minutes. However, it depends on your PC performance and network speed

Finally, after completion of the installation restart your computer

Run the QuickBooks Desktop Install Diagnostic tool to install QuickBooks on your computer and avoid QuickBooks error 3371.

Now, if you don’t want to install any additional software then, you can repair MSXML manually.

In conclusion, we would like to say that all these steps are tried and tested. So, it will definitely fix your QuickBooks error 3371. But you must have some technical knowledge to proceed with these otherwise you must look for experts’ assistance to help you apply these steps correctly.

You can take help from our QuickBooks Support team. If you have some other concerns, type that here in the comment box. We will get back to you with the right answer. And don’t forget to share your thoughts about this post.

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